Articles
The latest collection articles and topics impacting the industry
At Americollect, we are dedicated to being a resource where you can obtain collections articles and information on all the latest topics impacting the industry.

A Tale of Two Early Outs
Nick McLaughlin,Ridiculously Nice Sales and Business Development It was the best of plans, it was the worst of plans, it was the age of rising

501r Questions and Answers
Shawn Gretz, President Our charity program offers a partial discount or full write-off based on the current Federal Poverty Guidelines. If a patient is approved

Least Sophisticated Consumer
Shawn Gretz,VP of Ridiculously Nice Sales I love TED talks. A recent one by Rutger Bregman titled, “Poverty Isn’t a Lack of Character; It’s a Lack

No More Hospital-Based Imaging Says Anthem
Nick McLaughlin, Ridiculously Nice Sales The Patient Experience is #1 on our list of priorities. It seems that may not be the case for Indianapolis-based

What AR “Legacy” will you leave behind?
Shawn Gretz,VP of Ridiculously Nice Sales “Can you work my old AR to clean up my legacy system?” It is common for Americollect to receive this

Transition from Patient Billing To Guarantor Billing
Chelsea Shopodock,Ridiculously Nice Client Relations Most healthcare billing systems are great at combining bills from different encounters on a patient or account basis. However, a

Emergency Room for Non-Emergent Problem
Shawn Gretz, Ridiculously Nice Vice President of Sales Blue Cross and Blue Shield (BCBS) is no longer paying for the boy who cried wolf in four

TCPA Language – Are your contracts updated?
Joelle Mark, Ridiculously Nice Compliance Officer The Telephone Consumer Protection Act puts restrictions on how we are able to contact consumers to collect on your accounts. Some

“Why Are Medical Bills So Confusing?”
Shawn Gretz,Ridiculously Nice Vice President of Sales This is a question that the US Department of Health and Human Services (HHS) decided to tackle when

Reconsider Having your Collection Agency Send your 501r Final Notice
Shawn Gretz,Ridiculously Nice Vice President of Sales Over the past three years, I have had many conversations with not-for-profit hospital clients and potential clients who

Reporting Pay Directs – Get it Right the First Time
Joelle Mark, Ridiculously Nice Compliance Officer Americollect is working hard to change the way collection agencies are viewed, in a positive way! We do this

A Healthy Serving of Patient Experience
Nick McLaughlin, Ridiculously Nice Sales Not less than ten years ago we had to train our collectors for the common complaint from the patient of,