Articles
The latest collection articles and topics impacting the industry
At Americollect, we are dedicated to being a resource where you can obtain collections articles and information on all the latest topics impacting the industry.
New York City DCWP Releases SHIELD Rule FAQ, Webinar
The New York City Department of Consumer and Worker Protection (DCWP) recently delayed the Stopping Harassment and Intimidation and Ensuring Lawful Debt (SHIELD) Collection Rule
Hawaii Enacts Medical Debt Relief with SB 3025
In mid-July, Hawaii Governor Josh Green signed Senate Bill 3025 into law as part of Act 220, establishing the Medical Debt Acquisition and Forgiveness Program,
NYC SHIELD Debt Collection Rule Delayed Until 2027
The New York City Department of Consumer and Worker Protection (DCWP) introduced the Stopping Harassment and Intimidation and Ensuring Lawful Debt (SHIELD) Collection Rule in
Washington State Supreme Court Decision Impacts Hospital Debt Collection Letters
In late April, the Washington Supreme Court issued a decision that impacts how collection agencies handle collection letters for hospital debt in Washington state. The
The Regulatory Risk of a Medical Call
For healthcare providers, the telephone remains one of the main communication methods used for a variety of reasons. From appointments and reminders to collections calls,
Indiana SB 85 Would Promote Charity Care, Impact Collections
A bill in Indiana that would promote charity care and impact bad debt collections has recently been referred to the House after passing the Senate.
New York City DCWP Debt Collection Rules Finalized
After significant delays in 2025, the New York City Department of Consumer and Worker Protection (DCWP) adopted amendments to its debt collection rules with significant
New York City Announces SHIELD Debt Collection Rule
In late February the New York City Department of Consumer and Worker Protection announced the Stopping Harassment and Intimidation and Ensuring Lawful Debt (SHIELD) Collection
Washington SB5993 Would Drastically Reduce Medical Debt Interest Rates
A bill has passed the Washington Senate and is currently in the House that would drastically reduce the interest rate for medical debt. Washington SB
Grady Memorial Hospital: Driving Patient Revenue with Ridiculously Nice Early Out Service Transforming Patient Collections Through Kindness and Technology
Overview When Grady Memorial Hospital partnered with Americollect for Early Out to manage its self-pay accounts, leadership hoped to modernize the patient financial experience while
When “Don’t Call” Collides With Hospital Bad Debt
The Federal Trade Commission (FTC) recently released its Biennial Report to congress on the National Do Not Call Registry (DNC) and the numbers tell a
When Epic Integrations Become a Major Revenue Leak
As electronic health records (EHR) system adaption continues to rise, Epic has become the most-utilized system. In fact, a Definitive Healthcare study shows that Epic