Articles
The latest collection articles and topics impacting the industry
At Americollect, we are dedicated to being a resource where you can obtain collections articles and information on all the latest topics impacting the industry.

What You Need to Know About the New Robocall Act
There’s a sound that strikes fear in the hearts of many Americans. An incessant noise that we dread. The ringing of our phone – for a

Can You Wait to be Paid?
It would be pretty sweet to be able to buy a new car and not pay for it, right? Or to just walk in and

It’s My Birthday and All I Got Was This Surprise Medical Bill
Yes indeed, it was my birthday this week! I didn’t actually receive a surprise medical bill for my birthday (thank goodness!), but there sure is

Government Hospital Organizations and Consequences of 501(r) Non-Compliance
Many government hospital organizations were told they were off the 501(r) hook in 2016. New guidance from the IRS significantly narrows that loophole, and one

Reassigned Number Database – Your Hands are Dirty! Go Scrub Them
Kenlyn T. Gretz, CEO – Americollect As a parent of young children, you’ll know this command well – “Your hands are dirty, go scrub them”. Be it

Price Transparency Turbo Booster – Are You Ready?
As the rule stands today, hospitals are required to provide patients with a list of their standard charges at the patient’s request. This nudge toward

Transparency and Choice in Patient Financial Communications
Americollect and Daniel Harris, Vice President Business Development – Apex Revenue Technologies “In five years, the mailed patient statement will be dead.” “In ten years,

The Importance of Social Security Numbers in Self-Pay Collections
Jody Heard,Regional Director of Ridiculously Nice Sales In today’s environment of rampant identity theft and data breaches, many organizations are reevaluating what patient data they

Defense Wins Championships
The old sports cliché gets repeated every time a new sport enters championship season. But when it comes to collecting patient balances, playing defense with

Three Years of Web Chat at Americollect
Shawn Gretz,President “Can’t I just text you?”…. asked our 14 year-old babysitter. It is not surprising she would ask us this question according to a recent

The Last Resort
Shawn Gretz,President “The Last Resort” is a saying that describes the only option left on the table. It is when everything else has failed. It

Mr. ROBOto
Shawn Gretz,President “The problem is plain to see, too much technology. Machines to save our lives, Machines de-humanize.” Thank you Styx for the wonderful lyrics