Articles
The latest collection articles and topics impacting the industry
At Americollect, we are dedicated to being a resource where you can obtain collections articles and information on all the latest topics impacting the industry.

Health Insurance Trends Driving Medical Debt
The Buzz Medical debt is a persistent problem for hospitals that are doing their best to provide quality care to the communities they serve. Financial

Is More Healthcare Regulation Coming from a CFPB Watchdog?
As the medical debt collections landscape continues to change, more healthcare regulations may be on the horizon. On July 6, 2023, the Consumer Financial Protection

Recover More Money With a 24/7 IVR System
Living in a 24/7/365 World Americollect understands that different people have different needs when it comes to making payments on their medical bills. While our

Clearing Aging Accounts Receivable with Targeted Call Campaigns
Snapshot In the past, a patient would come in for a procedure, and if they were unable to pay that day, a small payment plan

Combining Confusion: Medical Debt Under $500
Credit reporting has changed a lot since March 2021 when the three largest national credit reporting agencies (NCRAs) made an agreement to make three changes

As Clear As Day – Hospital Price Transparency Regulations
Hospital price transparency has been a hot topic for several years and continues to come up on the state and national level. While it’s a

Two Factors Contributing to Perceived Reduced Revenue Recovery in 2023
Medical collections are becoming increasingly challenging. There are several factors that are impacting how, when – and if – you receive payment for the care

Consent Change on the FCC’s 30-Day Automatic Dialing Rule
We’ve come a long way from the days when you would have to call patients manually with appointment reminders. Automatic telephone dialing systems (ATDS) have

Regulation F: A Year in Review
Regulation F has been in effect for over a year and has brought a lot of change to how hospitals and others handle accounts receivable.

Medicare Bad Debt and the OIG – A New Focus
The Office of Inspector General (OIG) for the Department of Health and Human Services (HSS) has a new focus in 2023: Medicare bad debt. From

FCC Portal Created to Report Caller ID Violations
Everyday healthcare providers make hundreds of calls to their patients. They might be appointment reminders, return calls to answer questions or a myriad of other

Frightening Cybersecurity Risks in Healthcare Today
Cybersecurity risks in the healthcare industry are becoming more and more prominent. In early October, a cyberattack hit CommonSpirit, the second largest U.S. nonprofit hospital