Articles
The latest collection articles and topics impacting the industry
At Americollect, we are dedicated to being a resource where you can obtain collections articles and information on all the latest topics impacting the industry.

FCC Adds Supplemental Guidelines to Help Reassigned Numbers Database Users
The Federal Communications Commission officially launched the Reassigned Numbers Database (RND) on November 1, 2021. The RND is meant to help prevent consumers from receiving

Creating a Ridiculously Nice Culture
Culture has always been an important topic when it comes to business. Strong cultures do more than just make employees happy; it impacts your bottom

The One TikTok Truth Influencers Don’t Want You to Know!
TikTok. It’s a great place to find fun dances and funny videos, but not such a great place to find advice about how to eliminate

State-Level Legislation and Potential National Impact
In 2020, every industry – including healthcare – felt the financial impact of Covid-19, and now we’re seeing the ripple effects of the initial splash

CFPB Regulation F Going Into Effect in November – Are you Ready?
After several years of waiting and wondering, the Consumer Financial Protection Bureau (CFPB) Regulation F will be moving forward. The CFPB issued a Notice of proposed Rule

HHS Surprise Medical Bills Interim Final Rule Announced
Early in July, the U.S. Department of Health and Human Services (HHS), under the Biden-Harris Administration appointee Secretary Xavier Becerra, issued an interim final rule

The Reality of Going Virtual
If there’s one thing we’ve all learned over the past year and a half, it’s that we can adapt and we can thrive. Here at Americollect, we faced the same challenges with the

Maryland Medical Debt Bill Awaits Governor’s Signature
Maryland has become the latest state to have a medical debt collection bill after SB 514 and HB 565 were unanimously approved 47-0 and 134-0 in the state Senate and House, respectively,

Tax Return Intercept program provide relief for hospitals
Hospitals face a plethora of challenges with one of those challenges being bad debt. According to the HFMA, between 2015 and 2018, medical bad debt increased by $617 million to nearly $56.5 billion. That’s a number hospitals cannot

When is 120 days not always 120?
How to count to 120 – CMS Style A question that healthcare facilities and providers often ask when dealing with Medicare billing is – when is 120 days? In September, the Centers for Medicare and Medicaid

The Comprehensive Debt Collection Improvement Act – Action Needed!!!
One sentence in the Comprehensive Debt Collection Improvement Act (CDCIA H.R. 2547) could fundamentally change medical collections forever – “Engaging in activities to collect or attempting to collect a medical

Hold the Phone: Unless You Have Written Permission
Thinking about making another collections call? You might want to think again. The Federal Communications Commission (FCC) ended the year with a bit of a