News and Information

Erin Rowden Joins Americollect as Director of Client Relations


Americollect is thrilled to announce the addition of Erin Rowden to our team as Director of Client Relations. In this role, Rowden will work with our bad debt clients to ensure we meet our Ridiculously Nice standards and positively impact their bottom line. 

Rowden has a strong background in the medical field on both the client and client relations side. Previously she was Client Services Manager for Medirevv and Central Business Office Supervisor for Gillette Children’s Specialty Healthcare, which will serve her well in her new role with Americollect. 

“I am excited to join Americollect and begin working with the many great clients we have,” said Rowden. “Building strong relationships with our clients is an important part of a mutually successful partnership.” 

“Erin brings a wealth of knowledge and experience to Americollect,” said Americollect President Shawn Gretz. “As our Director of Client Relations, she will work directly with our clients to ensure they receive the Ridiculously Nice attention they’ve come to expect.” 

Rowden will focus on working with Americollect’s bad debt collections partners. 

Americollect firmly believes that everyone deserves to be treated Ridiculously Nice, all the time, no matter what. Collecting only for the healthcare industry, we utilize our Ridiculously Nice approach to open communication lines and build trust with the patient, providing the same compassionate approach that they expect from their healthcare organizations. 

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