Shawn Gretz,VP of Ridiculously Nice Sales I love TED talks. A recent one by Rutger Bregman titled, “Poverty Isn’t a Lack of Character; It’s a Lack of Cash,” had us at Americollect…

Nick McLaughlin, Ridiculously Nice Sales The Patient Experience is #1 on our list of priorities. It seems that may not be the case for Indianapolis-based Blues giant, Anthem, who implemented…

Shawn Gretz,VP of Ridiculously Nice Sales “Can you work my old AR to clean up my legacy system?” It is common for Americollect to receive this call from health systems throughout…

Chelsea Shopodock,Ridiculously Nice Client Relations Most healthcare billing systems are great at combining bills from different encounters on a patient or account basis. However, a higher level of customer service…

Shawn Gretz, Ridiculously Nice Vice President of Sales Blue Cross and Blue Shield (BCBS) is no longer paying for the boy who cried wolf in four states. You know the old…

Joelle Mark, Ridiculously Nice Compliance Officer The Telephone Consumer Protection Act puts restrictions on how we are able to contact consumers to collect on your accounts.  Some general provisions of the TCPA…

Shawn Gretz,Ridiculously Nice Vice President of Sales This is a question that the US Department of Health and Human Services (HHS) decided to tackle when they released a design contest…

Shawn Gretz,Ridiculously Nice Vice President of Sales Over the past three years, I have had many conversations with not-for-profit hospital clients and potential clients who have asked Americollect to mail…

Joelle Mark, Ridiculously Nice Compliance Officer Americollect is working hard to change the way collection agencies are viewed, in a positive way!  We do this by being Ridiculously Nice and…

Nick McLaughlin, Ridiculously Nice Sales Not less than ten years ago we had to train our collectors for the common complaint from the patient of, “My insurance is supposed to…