Project Analyst

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Number of Open Positions: 1
Work Site Location: Onsite – 1851 S. Alverno Rd. Manitowoc, WI 54220


This position is responsible for the successful completion of efficiency and process improvement projects throughout all stages of project lifecycles. Projects can range from simple report automation to complex, multi-user software application. Research, data collection, data analysis, and core logical decision-making are all essential skills needed in seeing a project through its implementation. Project Analysts must have some programming knowledge, as they are responsible for communicating project specifications to IT’s Software Developers in addition to performing minor programming tasks.

Description of the Work Environment

Our culture at Americollect is simple: have fun, work hard, demand improvement of yourself and your teammates, and respect others. These aren’t just words at Americollect. You’ll see this in action everyday. And you’ll be rewarded for it!

We offer competitive benefits including: insurance and flexible spending accounts (FSA), paid time off after only 30 days, retirement plans, casual dress code, flexible work schedules, and more. Americollect has been named one of the best companies to work for in collections, nationwide every year since 2009!


An individual in this position must be able to perform the duties and responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

  • Work with project sponsors, IT, and Project Analysts to plan and execute projects, ensuring that teams have the appropriate technical specifications, direction, and resources to deliver products.  Responsible for projects being completed on or before deadlines and following up with Software Developers on a regular basis to check in a project process. (30%)
  • Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the Software Development Lifecycle (SDLC) and producing accurate software requirement specifications (SRS). Establishes realistic product estimates and cost benefit analysis. (25%)
  • Creates/maintains, and monitors all Software Requirement Specifications (SRS). Serves as liaison for all SRS related questions.  Performs periodic testing of all live processes to ensure the process’s accuracy and necessity. (25%)
  • Transforms software designs and specifications into high functioning code in the appropriate computer language (VBA and SQL). Tracks and fixes errors in code through rigorous testing, debugging, troubleshooting and documentation. Creates custom reports for various departments. (10%)
  • Manages and maintains external written communications to consumers and performs regular testing of written procedures to ensure full compliance. Monitors efficiency and accuracy of existing and new software/programs. Develops and maintains relationships with vendors. (10%)

Preferred Qualifications


  • High School Diploma or GED
  • Associates Degree preferred

Experience and/or Training

Programming experience of at least 1-3 years preferred

Previous project management or business analytics experience preferred


  • Ability to keyboard 45 words per minute
  • Must be proficient in the use of Microsoft Office (Excel [data display, formulas, macros, pivot tables, etc.], PowerPoint, and Word).
  • Knowledge of VB or VBA preferred


  • Must be organized, pay attention to detail, and have time management skills.
  • Demonstrates approachability and willingness to collaborate with others.
  • Great written and oral communications.
  • Proficient reading and knowledge of report writing software.
  • Ability to multi-task.
  • Accountable to self and team.
  • Demonstrates ability to stay on task with little supervision.
  • Self-motivated to learn processes, reporting, and the utilized software.
  • Ability to read programming languages.
  • Sustains high level of confidentiality.


  • Integrity
  • Accountability
  • Positive Attitude
  • Adaptability
  • Team Oriented
  • Process Design & Development
  • Consumer Needs, Assessments & Solutions

Working Environment

This is an office/call center environment with a moderate noise level. While performing the duties of this job, the employee is frequently sitting for long periods of time and typing, entering data and reading on a computer.

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It is the policy of Americollect to give an equal opportunity to all qualified persons without regard for race, color, ethnicity, age, sex, sexual orientation, religion, national origin or any other characteristic protected under the law. To deny anyone the opportunity to contribute to our efforts for any reason other than capability to perform a job is an injustice not only to that individual, but to Americollect and the community as well. It is the intent and desire of Americollect that an equal opportunity be offered in employment, wages, promotions, benefits, and all other privileges, conditions, and terms of employment.

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