Primary responsibility includes reviewing accounts to determine eligibility for potential small claims action and/or wage garnishment to be referred to and handled by outside counsel. Maintains and supports company policies and procedures while meeting performance standards, maintaining customer satisfaction, and supporting team members by providing feedback for continual growth.
An individual in this position must be able to successfully perform the duties and responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Description of the Work Environment:
Our culture at Americollect is simple: have fun, work hard, demand improvement of yourself and your teammates, and respect others. These aren’t just words at Americollect. You’ll see this in action everyday. And you’ll be rewarded for it!
We offer competitive benefits including: insurance and flexible spending accounts (FSA), paid time off after only 30 days, retirement plans, casual dress code, flexible work schedules, and more. Americollect was named one of the best companies to work for in collections, nationwide every year since 2009!
Americollect does not directly file cases, it prepares & reviews referrals to and from outside counsel.
Experience and/or Training
6 months collection experience preferred
Ability to type 45 words per minute
Basic knowledge of Microsoft Office Word, & Excel
This is an office/call center environment with a moderate noise level. While performing the duties of this job, the employee is frequently sitting for long periods of time and typing, entering data and reading on a computer.