Technology

Technology from an IT Team that Understands Customer Service

Every collection agency claims to have the latest technology. Not only does Americollect have the newest products and features, but we have the IT/programming sophistication to maximize efficiencies! Americollect built a brand new 8,400 square foot headquarters in 2007. We added an addition in 2012 that was 9,600 square feet. In 2015 we added on again to reach a total of 37,000 square feet. President and CEO, Kenlyn T. Gretz leads Americollect with a background in computer science and an understanding of automation and electronic data configuration/programming.

Have limited IT resources? LET AMERICOLLECT HELP! We do the leg work to assist clients with limited IT resources. Below are a few things we do for our clients:

  • Programming and Electronic Listing (EDI, SFTP, & Middleware Certified)
    SOC Web_2c
  • SOC II Certified / Formerly SAS70
  • Electronic Remittance (835 for Healthcare) for Payment Posting
  • Electronic Demographic Update Files
  • Online Access (for clients and patients)
  • Intelligent Dialer (that remembers when to call and when not to call patients) pci
  • Call Recording
  • PCI DSS Compliant
  • Automated Reconciliation Programming
  • Automated Suit Authorization Requests
  • TCPA (Telephone Consumer Protection Act) Scrubbing Integration
  • Remotely replicated environment for business continuity and disaster recover. 

 

 

 

 

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