Early Out Services

Early Out Services

More Money for Your Revenue Cycle!

With Americollect for your Early Out Services, you will have a partner that maximizes revenue recovery by putting your patients on the phone with highly trained Ridiculously Nice Customer Service Reps. Reaching patients close to their service date and discussing payment options is imperative to accelerating cash flow.

Here are 10 reasons why Americollect’s Early Out Service is the perfect fit for you:

  • Treating Patients Ridiculously Nice: Americollect improves patient satisfaction by being Ridiculously Nice; while maximizing revenue. Patients prefer to communicate with Americollect because we treat them with respect
    and dignity.
  • Phone Attempts: Americollect uses live customer service team members to predictive dial, answering machine detection to leave voicemails, and agentless dialing to increase efficiency and make more phone attempts.
  • Email, Voice, Text and Chat: Americollect utilizes multiple channels of communication with your patients. We systematically attempt to communicate with all patients in a timely manner using email, voice, text and chat.
  • Statement Series: Americollect partners with a patient friendly statement provider to send statements every 30 days. Patients will receive regular statements and if required a final notice. All statements are 501r compliant.
  • Live or Daily Documentation: Americollect can provide “live” call documentation and/or hourly/daily electronic note file transfer into your system’s guarantor accounts. This creates a full circle of communication with our clients.
  • We ONLY collect for Healthcare: We help patients understand the complexity of healthcare accounts by educating them about insurance with trained healthcare collectors. This helps Americollect recover more money while satisfying patients and providers.
  • Certified Revenue Cycle Specialists(CRCS): Over 10% of our collection teammates are Certified Revenue Cycle Specialists through AAHAM (American Association of Healthcare Administrative Management).
  • Loyal Clients: Americollect’s Net Promoter Score is higher than Harley Davidson, Apple, CostCo, and Kohls for client’s surveyed who are eager to refer us. We have a client retention rate of 99%.
  • Customize Your Reports and Dashboard: Americollect has dashboards, scorecards, and statistical reports available with the revenue we recover and call quality. Americollect can also customize reports specifically to client needs.
  • One Week Guaranteed Implementation: Americollect onsite programmers and project analysts will guarantee to complete programming in less than seven days from the date we receive each file. Our guarantee includes: collection extract, payment, adjustment, withdrawal file, and an inventory file for reconciliation.

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