AMERICOLLECT
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AMERICOLLECT
Information for Existing Clients
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Please email us at collector@americollect.com or call us at 1-800-838-0100.
 
Would you like to know more detail about our Status Codes?
Why do some status codes never seem to change?
What is the statute of limitations for the State of Wisconsin?
How to list new accounts electronically?
 
Status Codes - What They Mean to You
Americollect uses a variety of status codes when working your accounts.  Our progress report only allows us a few characters to describe our progress; below we add more detail.  You are probably familiar with some
of them, but here is a more complete listing for your reference:
 
Code Short Description Detailed Description
24 ACTIVELY WORKING ACCT We are working on this account.
BK BANKRUPT This debtor has filed bankrupt and has won their case. All debts prior to the discharge date must be canceled.
27 BANKRUPTCY IN PROCESS The debtor has filed bankrupt, but the case has not been completed. Americollect is aware of the debtor's attorney and has received some verification.
24A CALLING CUSTOMER We are currently calling this debtor.
15 CANCEL ALL EFF EXHAUSTED This account was canceled because we cannot get the debtor to pay - either because s/he cannot be located with our extensive skiptracking process or the accounts are uncollectable despite our best efforts.
R CANCEL BANKRUPT This debtor has filed bankrupt and has won their case. All debts prior to the discharge date must be canceled.
S CANCEL DECEASED This debtor has expired, and his/her estate doesn't have the funds to cover the debts.
2 CANCEL DUPLICATE This account was listed in our office more than once, so it was canceled.
38 CANCEL FRAUD Used primarily for checks, accounts are canceled for fraud if there is legitimate reason to believe that the debt was not actually incurred by the debtor.
16 CANCEL INCARCERATED The debtor is in jail or prison and will be until the statute of limitations is up, and s/he is unable to locate the funds while incarcerated.
18 CANCEL INTEREST The interest balance on this account was relatively small, so it was canceled.
U CANCEL MA/MEDICARE This account has been canceled because medical assistance or Medicare will cover it.
5 CANCEL NEW SERVICE Used for utility clients, this means that your account was returned to you because the debtor has new service and has agreed to make payments on their old debt.
1 CANCEL PAID PREVIOUSLY This account was paid previously, so we canceled it.
P CANCEL PER CLIENT The account has been canceled per your wishes.
CP CANCEL PRE-COLLECT This account has been canceled from pre-collect per your wishes.
12 CANCEL REBATE The balance on this account was rebated.
11 CANCEL SMALL BALANCE The balance on this account was very small, so it was canceled.
6 CANCEL TIME EXPIRED This account has been canceled because the statute of limitations is up and Americollect can no longer collect on the account.
10 CANCEL UNCOLLECTABLE This account was canceled because the debtor will not or cannot make payments, and s/he is not suit worthy.
PW CANCEL W/OPTION TO REOPEN The account has been canceled per your wishes; however, it may be reopened if necessary.
39 CANCEL-CRIMINAL PROSECUT Used primarily for checks, accounts are canceled for criminal prosecution, such as when a check writer writes many bad checks with a closed account.
CB CLAIMS BANKRUPTCY The debtor has claimed that s/he has filed bankrupt, but we have no verification of that.
FR CLAIMS FRAUD The debtor is claiming that the account was incurred fraudulently, but we have no verification of this.
N CLAIMS INS OR M.A. The debtor claims that insurance will cover this debt. Our insurance specialist will verify the validity of this and file insurance if necessary.
23 CLAIMS PAID The debtor claims that s/he paid this debt. We will work with you to either verify or disprove this claim.
31 CLIENT JUDGMENT You have already taken a judgment on a debtor. We will use that as leverage to help us get the debtor to pay on the account.
CD DIFFICULT DEBTOR The debtor has sent us a letter requesting that we cease and desist contact, and by the law, we must obey their wishes.
D2 DISC PH#/WRNG # The telephone number that we recently contacted was not good, so we are searching electronically and physically for a new number to contact the debtor.
G DISPUTED ACCOUNT The debtor is disputing the account.
8 ERROR IN LISTING This account was canceled because it was listed in error.
GF FOLLOWING UP DISPUTE Americollect is following up on the debtor's claim that the account is not theirs.
O FORWARDED Americollect is unable to collect in the state that the debtor resides in, so we have forwarded the account to an agency that can better collect in the area.
J GARNISHMENT ACTION A judgment was entered on the account, and the debtor still refused to pay, so a wages garnishment is in place. The debtor is responsible for all court costs
HS HOLDING SA IN FILE Americollect has received authorization for suit, and we are holding it and using it as leverage to help us get the debtor to pay the debt.
Y INCARCERATED PURSUE LATER The debtor is in jail or prison and s/he is unable to locate the funds while incarcerated but we will pursue after release.
D5 INSURANCE INFO Our insurance specialist is currently determining the insurance information so that we can file insurance for the debtor.
I JUDGMENT ENTERED A judgment has been entered on the account, which Americollect will use as leverage to get the debtor to pay the debt. If no payment is received, we will verify employment and get a wage garnishment.
CL LEGAL ACTION You are currently taking legal action into your own hands.
HH LEGAL ACTION RECOMMENDED Americollect deems the account suit worthy. If the debtor is employed or has other assets, suit will follow.
H LEGAL ACTION STARTED Americollect has started legal action on the account. The account has been sent to our attorney for suit, and the debtor will be responsible for court costs.
36 LIMITED FUNDS PAYS SLOWLY The debtor is making an attempt to pay, but s/he doesn't have funds to make large payments.
LS LOOKNG 4 GOOD Ph# Americollect is electronically searching for a good phone number to contact the debtor.
24B MAKING CONTACTS We are currently making contacts to this debtor.
E MANY COLL CONT EFFORTS This status code isn't good - it means we know the debtor and their payment history isn't good. We will continue calling the debtor, but don’t cross your fingers.
50 NEW LISTING This is a newer listing & we are attempting immediate contact.
M NO ASSETS NOW The debtor currently has no assets to pay the debt, but we will periodically check back in with him/her to see if his/her situation has improved.
X NO PHONE-SENDING LETTERS Americollect has been unable to locate a good phone number for the debtor, but we do have a good address and are sending a sequence of notices to him/her. We still have full collection capabilities (i.e. suit).
NG NON GARNISHABLE This account is not garnishable, which may be because the balance is too small, the statute of limitations is up, or the debtor is paying child support.
35 ONLY PAYS THRU SUIT This debtor unfortunately will only pay if s/he is sued. As long as we can verify employment, we will keep suing on accounts.
30 PAID IN FULL This account has been paid in full.
CCP PAYING SOON Americollect is waiting to receive verification on a credit card payment.
AC? PAYMENT PLAN The debtor has promised to make electronic payments.
ACH PAYMENT PLAN The debtor has promised to make electronic payments.
ACR PAYMENT PLAN The debtor has promised to make electronic payments.
B PAYMENT PLAN The debtor has promised to make payments, which may or may not actually happen. It also may mean that s/he is making payments on accounts to different creditors and you should expect your money shortly.
PC PRE-COLLECTION ACCOUNT The account is currently in pre-collect.
26 PROBATE IN PROCESS The debtor has expired, and Americollect is currently filing a probate claim to cover the debts with the deceased's assets.
C PROMISE TO PAY The debtor has promised to make a payment.
TAX PROMISING W/TAXES The debtor has made a promise to pay their debts with their tax returns.
LON PROMSING PIF The debtor has promised to make a payment in full with a loan.
RO REOPEN This account was canceled per your wishes, but it has now been reopened.
SA REQ SUIT AUTHORZN Americollect has requested that you sign a suit authorization so that we may either use it as leverage to obtain payment or start legal action.
22 RETURNED EQUIPMENT The debtor brought back equipment, such as a cable box, either to our office or yours.
Z SETTLED IN FULL This account has been settled in full per your wishes.
17 SETTLED PER CLIENT The balance on the account was settled in agreement with the client's wishes.
F SLOW PAY HABITS - CONT EFF The debtor has a history of paying debts slowly, but Americollect is still pursuing the debtor to collect the debt.
28 SRCHING 4 ASSETS We have attempted to collect voluntarily and have had no luck, so we are now looking for assets of the debtor to justify suit. You may know more than we do - call us if you have any information.
33 SSI-INCOME LIMITED FUNDS The debtor collects social security insurance and their stipend isn't big enough to make large payments, although we do continue to make efforts to collect.
24C STILL PURSUING We are currently pursuing this debtor.
34 TOO OLD FOR SUIT The account is older than the statute of limitations in your state allows for suit. We will still contact the debtor and try to get payment.
D UNEMPL CONTINUE EFFORTS This debtor is currently unemployed but we are still trying to collect your money - by checking back every few months or by asking for tax promises.
25 WAGE ASSIGNMENT-VOLUNTARY Americollect, the debtor and the debtor's employer have made an agreement to do a voluntary wage deduction each pay period to take care of the debt.
 
Why do some status codes never seem to change?
We don't change the status code unless something with the consumer changes. A consumer may be promising to pay for a long time, but never pay. The collectors working the accounts change the status codes when there is reason to.
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What is the statute of limitations for the State of Wisconsin?
The information below is not considered legal advice; please consult your attorney for legal advice.
 806.15 (1) Lien of judgment; priority; statute may be suspended.
Basics- 10-year statute for judgments as lien on property.  Statute does not toll with payment or other action.
(1)   Every judgment properly entered in the judgment and lien docket showing the judgment debtor's place of residence shall, for 10 years from the date of entry, be a lien on all real property of every person against whom the judgment is entered which is in the county where the judgment is rendered, except homestead property that is exempt from execution under
s. 815.20, and which the person has at the time of the entry or which the person acquires thereafter within the 10-year period.
 
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893.40 Action on judgment or decree; court of record. 
 

Basics – 20-year statute to allow you to garnish or execute.  Statute does not toll with payment or other action.
Except as provided in s. 846.04 (2) ( this is a mortgage foreclosure ) and (3), action upon a judgment or decree of a court of record of any state or of the United States shall be commenced within 20 years after the judgment or decree is entered or be barred
 
815.04 1 (C) Execution, when issued.
Basics – 20 year statute to allow you to garnish or execute.  Statute does not toll with payment or other action.

 (c)  No executions shall issue or any proceedings be commenced upon any judgment after 20 years from the rendition of the judgment.
 
 894.43 Action on contract. 
Basics –6-year statute to allow you to sue.  The 6-year period DOES renew with payment, but payment has to be applied to the earliest service date still within the 6 year look back. This applies to oral or written contracts, promissory notes and open accounts.
An action upon any contract, obligation or liability, express or implied, including an action to recover fees for professional services, except those mentioned in s. 893.40, shall be commenced within 6 years after the cause of action accrues or be barred.
 
403.118 (3) Returned Checks
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Basics –3-year statute to allow you to sue.  Statute DOES toll with payment or other additional services rendered.
Except as provided in sub. (4) an action to enforce the obligation of a party to an unaccepted draft to pay the draft shall be commenced within 3 years after dishonor of the draft or 10 years after the date of the draft, whichever period expires first.  Dishonor is the date the merchant received back from their bank ( 403.502 (2)).
 
How to list accounts electronically?
All we need is for you to enter your data in the Excel document below and email it back to us or we can use data that you can export from your billing system. Click on the hyperlink below and save it to your hard drive.   Instructions on how to enter the data is in the Excel document.  If you have problems downloading the document, please email us at collector@americollect.com
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Excel New Business Document
 
 
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