Patient Compliments

December 2018 Compliments

“Wanted to let me know she had a bad day and was expecting a fight when calling in. She said Suzie was helpful and compassionate.”

“Wanted to say thanks to all of us for being so pleasant when she talks to us.”

“Stated this was the best experience she’s had with a collection agency – She appreciated Jeg’s sense of humor and everything she did to help her.”

“You were very nice and sweet, this was very easy to take care of.”

“Olivia called to let Chealsea know she is a miracle worker and to thank her so much for all her help!”

“You did such a good job you need a raise and a cup of a coffee!!!.”

“You’re so kind for being so patient with me and listening. Thank you so much for your guarantee in helping fix my accounts!”

“Thank you very much. I appreciate that you gave me the opportunity to salvage my credit.”

“Thank you for your kindness and understanding – You do a great job Brenda, thank you so much for your time and help.”

November 2018 Compliments

“Said Alyssa did a great job explaining things, said she was very helpful and patient with him.”

“Thank you Margaret, for your prompt follow up!”

“Thanks for all your help today Mary, you’ve been wonderful.”

“I appreciate all your help today. You have been thoughtful and understanding. It is appreciated”

“I wish all collection agencies were this easy to pay and deal with! Thank you for your help!”

“Thank you Maddy for working with me. Have a nice day.”

“Thank you Sam. You have been very helpful.”

“You guys are really Ridiculously Nice. Thanks again.”

“Thanks for making this easy and not making me feel like a deadbeat”

October 2018 Compliments

“Mary was very pleasant to work with.”

“Thank you Sam! You were the first person to take the time to go through and explain the charge on my bill to me.”

“Melinda is a great asset to Americollect and was a great help to me!”

“Kassandra was a ray of sunshine – very nice!”

“Donovan was kind, patient, and went above and beyond to help me.”

“Alyssa did an amazing job explaining and answering my questions.”

“Brenda was thoughtful and understanding. It was appreciated.”

“Kerri was so nice and lives up to Americollect’s motto of being Ridiculously Nice!”

“Dusty was so helpful and made the financial process very easy for me.”

September 2018 Compliments

“Suzie was very patient and I appreciated her help!”

“Jazmine was very helpful and understanding.”

“Barbara and Americollect has been the best experience ever in dealing with collection agencies.”

“Thank you, Mary, for being so nice! ”

“James treated me with dignity and respect.”

“Maddie has amazing customer service skills. Thank you for assisting me.”

“Mary is the most pleasant collector I’ve ever dealt with.”

“A high five and thumbs up to Jody for her customer service!”

“Thank you, Samantha, for your understanding and working with me.”

August 2018 Compliments

“I really appreciate Samantha taking the time to help me get on track!”

“Jessica has a great voice and she made me feel comfortable. That is very important to me.”

“Thank you, Alicia, for being so nice!”

“Dawn is the nicest debt collector I’ve ever dealt with. Thank you for your understanding. ”

“Jody was very sweet. Thank you for being so kind to me!”

“Thank you, Kim, for your compassion and understanding. I didn’t expect that from a debt collector!”

“Alexandria, you really ARE ridiculously nice!”

“Kati and the whole team have been super easy to work with!”

“Erika was a great help. Thank you so much!”

July 2018 Compliments

“Holly was one of the nicest people I have ever had to deal with!”

“Margaret was very kind! Thank you for helping me understand my EOB!”

“Thank you, Ashley! This experience has been ridiculously nice!”

“Ben was speedy, efficient & nice!”

“Kassie was a doll and she made my entire day!”

“I’m so glad I got to talk to Jessica. She was very cheerful, understanding & was very helpful!”

“Maddy, thank you so much. I appreciate your help and understanding!”

“Jaclyn was very helpful and provided great customer service!”

“Danielle always make it so easy to set up payment plans!”

June 2018 Compliments

“Mary, thank you for your professionalism!”

“Thank you for being Ridiculously Nice, Maddy!”

“Barb, you are so good at your job!”

“Bill did such a fantastic job. He was extremely compassionate and took the time to work with me! He was not judgemental at all!”

“Kassie was very helpful and talking with her was very pleasant!”

“Jessica had an absolutely cheerful attitude and I was so happy to have someone like her to speak with. She made my day!”

“Mariah did an outstanding job and I really appreciate it!”

“I really appreciate Patricia being able to work with me and I’m very thankful for the options she provided!”

“Brian, thank you so much for helping us now and in the past!”

May 2018 Compliments

“Hannah is very nice and I appreciate all the options she made available to me!”

“Mariah was the nicest person I have talked to regarding my situation.”

“Maddy, thank you so much for helping me, I really appreciate it! You were great!”

“Emily, thank you for working with me. I am so happy you were able to offer me assistance options!”

“Vanessa, I want to thank you for patiently waiting & listening to me explain my situation to you!”

“Ashley, you have been very helpful and kind. I really do appreciate it!”

“Shannon, you were so awesome! Thank you for your help.”

“Suzie, you were so nice and understanding. I appreciate you answering all my questions honestly!”

“Mary, you were so helpful!”

April 2018 Compliments

“Jake was a gentlemen and Americollect is lucky to have someone like him working for them!”

“Thank you, Kaela! You guys really are Ridiculously Nice Collections!”

“Thank you so much, Shannon! You were a great help!”

“Jody, you are the nicest collection agent I have ever spoken with. Thank you for all your advice and help!”

“Thank you for your time Ashley. You have been wonderful & so helpful.”

“I was very impressed with Glenn. He was very helpful and I want to thank him.”

“I was dreading calling in but Brooke was fantastic!”

“Thanks Mary! You have been amazing to deal with as far as debt collectors go!”

“I was impressed by how much initiative Emily took by handling my situation!”

March 2018 Compliments

“Thank you Dawn, for being so nice and helping me set up a payment plan.”

“David was the best caller I’ve talked to. He was very understanding.”

“It’s refreshing to be handled like a human, with kindness. Jim went out of his way to help me.”

“I appreciated Brittney’s professionalism.”

“I really appreciate Jody. She did everything she could to help me figure out ways to make my payments.”

“Olivia really helped me. It was nice to speak to a sensitive person – it was what I needed.”

“William is one of the most wonderful, well-rounded customer service people I’ve ever worked with.”

“Maddy is absolutely fabulous!”

“Mary is doing a fantastic job of living up the ridiculously nice collections!”

February 2018 Compliments

“Hannah was very helpful and a good listener.”

“Alyssa was easy to work with and she helped me apply payments to my account.”

“Emily made me feel better about my current financial situation.”

“McKenna was the kindest and most understanding representative I’ve talked to.”

“Mary was of great assistance. Thank you for being patient with me in getting this taken care of.”

“Thank you Kaela, for all of your help. You have been fantastic!”

“Brittney was the nicest debt collector I’ve spoken with.”

“Olivia was a wonderful help in my time of need. Thank you for assisting me with my account.”

“I was so pleased with how understanding Tehya was to work with.”

 January 2018 Compliments

“Bill was super helpful and nice.”

“Suzanne was very nice to talk to and made it very easy and not stressful.”

“Brooke was friendly. I wish all collections could be that way.”

“Thank you, Kylie, for being patient and professional with me. I appreciated your help.”

“Laura was ridiculously nice.”

“Erica was very pleasant and easy to work with.”

“Dria made this experience so painless for me and it was the first time I have enjoyed calling a collections agency.”

“It was very nice working with Brenda and setting up a payment plan with her.”

“I’ve never spoken to a collector as nice as Dawn.”

December 2017 Compliments

“Destinie was the nicest collection person I have spoken to. I thought I was going to have to fight with someone and that was not the case.”

“I will miss you all when my balance is paid off. You are all so nice and helpful.”

“Out of the three calls I had to make today this was the easiest. Thank you Kylie for not making this difficult for me.”

“Thank you so much for being amazing and walking me through this.”

“I am going through a rough time right now and Bill was very professional and handled with care.”

“You have helped me tremendously. Thank you Frank.”

“Frank was very patient and kind with me!”

“Thank you, Brooke, for being so pleasant and professional.”

“Emily, thank you for your kindness and for listening to where I was coming from.”

November 2017 Compliments

“Thank you Mary for all of your help and understanding. It was a pleasure talking with you today!”

“Thank you for allowing me to make the payment I could afford.”

“You guys seriously are the nicest collection people ever!”

“Mariah was the most polite collector I have ever spoken with.”

“I appreciate the time that Suzanne put into resolving the issue.”

“Thank you so much Mary for all of your help and kindness.”

“Frank was very patient and kind with me!”

“Katie did a great job and I wanted to praise her for being patient and helping me find a payment plan that worked.”

“Thank you for telling me about a debt loan, Desiree, nobody else gave me this information.”

October 2017 Compliments

“I thought bill collectors were nasty, but after talking with Desiree I have to say they are not all that way.”

“You are the nicest debt collectors I have ever worked with.”

“I am very grateful and appreciative that you are willing to work with me especially since I just went through the hurricane.”

“Jody was fantastic! I have trouble talking with other agencies and you did a really good job. Ridiculously Nice!”

“Aubrey was nice and treated me with respect. You are very good at what you do.”

“Thanks for being a real person and not a robot. Brooke made it easy and was patient.”

“You are the most polite debt collectors I have ever spoken to. We need more like you out there that are understanding.”

“Katie was the nicest person I ever spoke with from a collection agency. She was a big help and made my day more pleasant.”

“Your website is right, you folks are Ridiculously Nice – thanks so much!”

September 2017 Compliments

“I was putting this off because I was scared of collection agencies.  I thanked Aubrey because she was so nice and made it very easy.”

“Mariah was absolutely wonderful and easy to talk with. I appreciated her pleasantness when dealing with the situation I am in.”

“I was happy Joette took the time to explain everything to me. She was professional and nice.”

“I knew your slogan was Ridiculously Nice, and I have to agree you really were!”

“Thalia was extremely helpful and was very empathetic. I was grateful for her help with setting up a payment plan.”

“If all debt collectors were as nice as Destinie this world would be a better place.”

“I was really happy to be able to talk with Sirin.  It was the easiest call I ever had to make.”

“Everyone I have spoken with at Americollect has been really nice!”

August 2017 Compliments

“Sirin was the sweetest and was easy to work with. I was prepared to have my mean face on but she was so sweet and very thankful.”

“Thank you Diane for your help! I feel so blessed I could cry.”

“Suzie was so nice I paid her right away. The last agency I worked with was so rude I always hung up on them right away.”

“Thank you Kaela! I appreciate you expeditious assistance today!”

“Americollect is the nicest collection agency I have ever talked with. I appreciated Dawn’s help and thank her for not being like other agencies.”

“Thank you for a pleasant transaction. If only all debt collectors were like your company!”

“Thank you again for your patience and caring, Mary. I’ve chatted with many collections recently but they just don’t have the same heart and understanding.”

“Thalia provided me with the best customer service I have ever had!”

“Aubrey was very pleasant to work with. She was professional and courteous. She made the process a pleasure and stress free.”

July 2017 Compliments

“Thank you for being so helpful and understanding. I appreciate it!

“Americollect employs good people that are very compassionate and understanding. They are better than the other agencies I have worked with.”

“I really can’t say thank you enough. Also, thank you for the quick, easy, and painless experience.”

“I have worked with lots of collectors but Americollect is by far the best and Grace was very kind!”

“I like paying Americollect because you are so helpful and treat me like a real person. I call Americollect first before other agencies.”

“Vanessa knocked it out of the park! She was one step ahead, coll and collected, and never rose her voice. I hope this is being recorded so others can hear this!”

“William was a joy to work with. He made sure I understood everything he was talking about while being very polite. I appreciate his help!”

“Olivia was so nice, I appreciate talking with her. She wasn’t crabby like other collection agencies.”

“Your tag line of ‘Ridiculously Nice’ is perfect and I love it! Dawn lived up to it and was great!”

June 2017 Compliments

“It is nice to actually talk to someone that treats consumers like they are important and human.”

“Brooke was the nicest collection agent I have talked to. Thank you for your help!”

“I am really working on getting my credit score up. This will really help thanks. Thank you to Frank and Americollect for this payment plan.”

“This chat feature works so great! Americollect is Ridiculously Nice!”

“I like paying Americollect because you are so helpful and treat me like a real person. I call Americollect first before other agencies.”

“You are the most courteous collection agency I have ever been referred to!”

“You have saved all of my problems!”

“You are the best collectors I have ever worked with; you are so nice. I am happy you are so understanding and helpful with my situation.”

“Destine helped me more than anyone has before. She offered me options when everyone just wanted payment in full.”

May 2017 Compliments

“Louella was very professional and a breath of fresh air!”

“Lisa was patient, knowledgeable and easy to work with.  Americollect has such polite and courteous staff.”

“I saw Ridiculously Nice on my statement and you were insanely nice!”

“Dawn was absolutely amazing. So nice to work with.”

“Thank you for letting me make payments while my family is going through hard times.”

“I wish Americollect handled all of my debt because this was a breeze!”

“Jody made it very easy and painless. Thank you for helping me.”

“Brooke and Sara were awesome and extremely helpful. They are wonderful people at Americollect.”

“Karissa was the nicest person I have spoken with. I could actually hear her smiling on the phone.”

April 2017 Compliments

“Mary was a rock star to work with.”

“Louelle was so helpful and answered some of my questions regarding my insurance. Louelle was the first one who really helped me out.”

“I really liked and appreciated Olivia’s attitude and kindness on our call.”

“I wish you would buy debt from other hospitals. I am going to tell the hospitals I go to that they should send my debt to Americollect, so I can pay you!”

“You are the easiest company to work with. Thank you for everything!”

“Bill did a beautiful job and I thanked him for bearing with me.”

“Haelee was fabulous to work with!”

“Dawn was very helpful. I am glad she was able to understand my situation and was willing to work with me.”

“Stephanie sounded genuine and concerned. She had a very nice demeanor and knew what she was talking about. She has a gift for customer service. I am very thankful for her help.”

March 2017 Compliments

“Thank you for working with me and for being so professional.”

“You truly are, Ridiculously Nice, I even ended my phone call laughing with the agent.”

” You are the only collection agency I have ever liked. You don’t make me feel like a criminal and you treat me like a person!”

“I feel better after speaking with you.”

“I have had such a great experience with you before that I emailed in asking to have you purchase my debt from another collection agency!”

“I wish all of my bills would to to collections so I could call and have a good time talking with you again. You made calling a collection agency a great time!”

“You are all so nice and always willing to help. You are not demanding of a certain amount.”

“You are wonderful to work with!”

“Very nice! Other agencies have been rude. I will be paying you first!”

February 2017 Complimentsteam leaders pic Winter 2014

“Thank you for having patience with me and for having such concern regarding my wife’s condition.”

“I was afraid to call at first but now I would gladly call to talk to you guys. You are so nice it is almost weird.”

“I was provided with more information in a 10 minute phone call than anyone else I have spoken to regarding this debt. Thank you for helping me resolve my debt.”

“You live up to being, Ridiculously Nice.”

“I have had such a great experience with you before that I emailed in asking to have you purchase my debt from another collection agency!”

“Everyone I have spoken with at Americollect has been so kind and understanding.”

“Thank you for answering all my questions and resolving any issues I had.”

“You are wonderful to work with!”

“You were so nice and saved me money in the long run by suggesting I get a loan for my bill.”

January 2017 Compliments

“You have a great team. Everyone is very helpful.”

“I had anxiety calling a collection agency, but Lisa was sweet and understand which made it a great experience.”

“This is the first time I have ever said “Thank You” to a collection agency!”

“Thank you for being so nice. I called Aurora and thanked them for choosing to work with you.”

“Everyone working at Americollect is so nice and they all treat me with understanding and grace.”

“I’ve never talked to someone with so much compassion and kindness about a phone bill.”

“Thank you for lending an ear when others would have been rude to me. Stephanie was an angel to work with!”

December 2016 Compliments

“You treated me better than any other collection agency has ever in the past.”

“I am glad that I call you and appreciate the way you treated me.”

“I have many wonderful things to say!”

“Keith was so professional and helpful that I asked to be connected to a supervisor to commend him!”

“I would give you high marks on a survey”

“You are wonderful individuals for taking the time to help me out of a tough spot financially.”

“Laura was very polite. I appreciated the respect and help she provided to me.”

November 2016 Compliments

“You have great customer service. I have trouble with every other agency.”

“Destinie was very nice and helpful. I appreciate Americollect for going out of their way to help me set-up a payment plan that works for me.”

“Elizabeth was so patient with me. It was painless and felt good to pay my bills.”

“This was the best experience I ever had with a collection agency. You are the nicest!”

“Thank you for offering me payment options of every two weeks. No place has ever offered me this and it will help keep me on track.”

“Americollect raises my hope in people since you are willing to work with people on a payment plan.”

“You are the nicest collection agency I have ever worked with!”

“Thank you for treating me like a human and for calming me down to help me understand.”

“Very thankful for Mary and Cathy for going above and not making me feel like a dead beat.”

“Katherine was very informative and explained everything to me. I appreciate that she was patient and was willing to repeat herself a few times.”

 October 2016 Compliments

“Amanda made it very pleasant for me to pay my debt. I have dealt with a lot of collections agencies and you are the nicest by far.”

“Jim helped me to maneuver through my insurance issues.”

“You turned and unpleasant situation into a positive one and were very helpful.”

“Shannon was the sweetest collector I have ever dealt with.”

“Thank you for putting up with my negativity and for being so helpful.”

“Jennifer made my day!”

“Thank you for helping me find something within my budget and for being so understanding.”

September 2016 Compliments

“Cassie went above and beyond and I am extremely thankful for what she could do for me. I can get a home now!”

“You are the most polite debt collection agency I have ever worked with.”

“Suzie was the nicest debt collector I have ever worked with!”

“Americollect is the best collection agency to work with.”

“Jessica was willing to work with me and was very understanding of my situtaion.”

“Kayla was so nice to speak with. I hope to speak with her everytime.”

“Thank you for being so nice to work with. I couldn’t have been more happy. My bill is now paid and not affecting my credit file.”

“Jennifer is very kind, has a great sense of humor and is great and what she does!”

August 2016 Compliments

“I do have to tell you, I had another issues about a year ago, and you guys are really nice. I know it isn’t an easy job but you have been really nice! I think you are doing a great job. It can be an embarrassing situation for the customer but you guys don’t harass you just deliver your message in a polite way.”

“How come you are so nice? I appreciate you and your kindness and want you to have a really nice day!”

“Thank you for being so patient and understanding with me. Thank you so much, I appreciate you!”

“I have called into a lot of different collection agencies and dealt with many customer services agencies. This is the best call I ever had. We appreciate you help.”

“You are the most pleasant person that was ever involved with a collection. I used to work with people in credit and collections and some people can be ruthless but you have the most courteous and pleasant demeanor.”

“Can I just say, I am sure you deal with some very angry people, but you all have been exceptionally nice and I appreciate it; even though others may not.”

“You were very  friendly and great to work with. I have never talked with a nicer collection agency.”

“You are a super company to work with for payment plans and helping to get this paid before listing to credit file.”

“Could I speak with your supervisor, I want to make sure they know how very kind, helpful and patient you were to work with.”

“Christy is one in a million shining start in a dark world. She made me feel like a person and not an account number by showering compassion and patience and actively listening to what I had to say.”

“I was afraid to call but am glad I got someone who was so nice and helpful!”

“You were the nicest collector I have ever spoken with. Thank you for understanding the situation and that I am going through rough times.”

“Might I be able to speak with your supervisor? I want to let them know how great of a job you did and how helpful and professional you are.”

It's only fair to share...Share on Facebook
Share on Google+
Share on LinkedIn
Email this to someone