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Americollect makes INC5000 for sixth straight year!

PattyAmericollect, Inc. announced it has been named to Inc. Magazine Annual Inc. 5000 ranking of America’s fastest growing private companies for the sixth straight year. The list represents a comprehensive look at the most important segment of the economy—America’s independent-minded entrepreneurs.

“Americollect is one of 70 Wisconsin companies that made the list, ranking 3709 nationwide.  We are now one of  908 companies on the Inc 5000 Honor Role having made the list six consecutive years.  We love our location in this business-friendly lakeside community and we will continue to thrive, providing new jobs to residents in and around Manitowoc County,” stated Patty Check, Vice President of Americollect.

2014 marks Americollect’s 50 year anniversary as a leading provider of collection services to the healthcare field.  Their Win-Win Collections strategy was developed to help clients recover the most money while treating their patients Ridiculously Nice.  For more information visit our website at www.americollect.com.

Founded in 1979 and acquired in 2005 by Mansueto Ventures, LLC, Inc. is the only major business magazine dedicated exclusively to owners and managers of growing private companies that delivers real solutions for today’s innovative company builders. Visit us online at www.inc.com.

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Random kindness snowballs at Americollect

Kenlyn Office Shot2
Kenlyn Gretz, President and CEO of Americollect in Manitowoc
September 30, 2014  Herald Times Reporter, Manitowoc

I believe that everyone is genuinely good and wants to be helpful whenever they have a chance, and often without thinking about it. It’s human nature. We all own this community. As an employer, we want to make Manitowoc County a better place to live. Is the place you work doing good?

Americollect celebrated it’s 50th anniversary this year and I wanted to do something special with the great team at Americollect. I’m a firm believer in giving back to the community and came up with the idea of doing 50 Random Acts of Kindness to celebrate our 50 years in business.

RAK’d, as it’s known by us now, is a simple concept. When out doing everyday activities, teammates who do random acts of kindness would record them on a survey and they’d be tracked until we hit the goal. A committee volunteered to keep the idea going throughout the year, generating excitement and continuity.

I have to admit, I wasn’t convinced that we’d get to 50 by year’s end. The committee had no doubt at all. And they were right. We’ve already hit that goal but we plan to keep going to see how many we can reach by the end of December.
Our plan was to get this going throughout the community. It’s actually come full circle, a bit, as we’ve received a few letters, phone calls, and actually were given back one of our RAK’d cards that we hand out when we do a random act.
You may have seen the movie “Pay it Forward.” Well, RAK’d is loosely based on that premise but not so much on a monetary premise. Sure, we’ve had teammates buy coffee for the car behind them at a local coffee shop and we’ve had a teammate buy lunch for a family at a local restaurant. But we’ve had many, many acts of kindness that involved assisting another person just by lending a helping hand. There has been lawn mowing, garbage to the curb, reaching groceries off high shelves for vertically challenged people, “clean up on aisle 5” at a local pet store, picking up gas for someone who ran out, and the list goes on.

Our biggest challenge with RAK’d has been getting our team to actually document their random acts. As I said, people naturally help others and once that deed is done just kind of move on. It’s really not thought about again. We continue to bring this up at our monthly team meetings as a reminder to slap yourself on the back for doing good. It’s been a lot of fun.

This fall, the committee has put together a group to do some Raking for RAK’d once the leaves drop. We’d like to help some seniors who could use some assistance with that autumn task. Although probably not a true “random” act, as there is some planning involved, their hearts and minds are in the right place for the original intent of this program. If you know a senior who could use this kind of help, give us a call.

As we’re coming into the winter months, don’t be surprised if you find snow cleared from your windshield and a card under your wiper. And if you do, don’t be afraid to pass it along.

Challenge your co-workers to see and do some good!

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Ground Breaking Ceremony for Expansion

Americollect held a ground-breaking ceremony this week for their new 19,000 sq. ft. Chamber ground breakingexpansion at 1851 S Alverno Rd., Manitowoc.  Assisting the President and CEO of Americollect, Kenlyn T. Gretz, are Patty Check, Vice President of Americollect, Mayor Justin Nickels, Mark Hoeffs, Denmark State Bank, Steve Hamann of Hamann Construction,  Jeff Jagodinsky, The Chamber of Manitowoc County Board Treasurer, members of The Chamber’s Board of Directors and Chamber Ambassadors.  Americollect plans to hire 60 additional team mates through 2015.

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Kenlyn T. Gretz speaks at Lakeshore Technical College

Kenlyn T. Gretz, President and CEO at Americollect, gave his Kenlyn (smaller)“5-Star Customer Service” presentation for the Chamber of Manitowoc County this morning at Lakeshore Technical College. This presentation will cover the basics for new front line customer service employees and provide strategies for perfecting customer loyalty and satisfaction.  Kenlyn’s expertise is requested, often, for training and speaking engagements.

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SHAWN GRETZ Receives Award

Shawn Gretz was awarded the prestigious Reeves Silver Award by OLYMPUS DIGITAL CAMERAthe Healthcare Financial Management Association of Wisconsin. HFMA held its Wisconsin Chapter annual conference in Lake Geneva, WI in May and honored Shawn for the volunteer hours he provided to the organization during 2013.  Shawn is the Sales and Marketing Manager at AMERICOLLECT. (Also in the picture is Kirsten Ruzic-Wild of Wild Consulting, Inc. who also won this award).

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HFMA-WI SPONSOR OF THE YEAR AWARD

HFMA Sponsor of the Year 2014AMERICOLLECT was named 2013 “Sponsor of the Year” by HFMA in May, 2014.  The award represents exemplary volunteer work in the WI Chapter of Healthcare Financial Management Association.  Shawn Gretz, Sales and Marketing Manager, accepted the award at the recent annual conference in Lake Geneva, WI.

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Americollect Is Compliant -SOCII

AMERICOLLECT IS COMPLIANT – SOC II AUDIT COMPLETE:
Soc II (Service Organization Controls) focuses on the controls in place at a service organization regarding policy and procedures over financial reporting. Although monitored monthly, an audit is conducted annually with the following principles in mind:
• Security: The system is protected against unauthorized access (both physical and logical)
• Availability: The system is available for operation and use as committed or agreed
• Processing Integrity: System processing is complete, accurate, timely, and authorized
• Confidentiality: Information designated as confidential is protected as committed or agreed
• Privacy: Personal information is collected, used, retained, disclosed, and destroyed in conformity with the commitments in the entity’s privacy notice and with criteria set forth in generally accepted privacy principles issued by the AICPA and CICA

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Lisa Vijayakumar Receives Two ACA Designations

Lisa Vijayakumar recently received TWO ACA International designations:
Credit & Collection Compliance Officer (designed to provide individuals working in a compliance-related position the skills they need to apply on the job) and
Health Care Collection Management (which provides training and testing to measure knowledge of health care requirements and professional practices in the collection industry).

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Parking Lot Extension

Work begins on our parking lot extension.

Work begins on our parking lot extension.

Our growth means expanding our team and that means more vehicles that need homes.  While we successfully added over 40 new spots, early snowfalls kept the blacktop from going down.  We’ll finish this job in spring.

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Americollect – Best Places to Work in Collections

Americollect, Inc. announced it was recently named, for the fifth consecutive year, as one of the Best Places to Work in Collections.  While rankings will not be published until December, Americollect is one of 35 companies, nationwide, to achieve this honor.

This survey and award program was designed to identify, recognize, and honor the best places of employment in the collections industry, benefiting the nation’s economy, its workforce and businesses.

Americollect has grown significantly in the years measured reviewed by insideARM.com providing both income and employment opportunities in Wisconsin.  Americollect expanded to a new 8400 square foot corporate headquarters in Manitowoc in 2007 and expanded again in 2012 adding an additional 9600 square feet to accommodate its extensive growth.  Americollect expects to increase its current team of 135 members by an additional 50 positions over the next several months. 

“The appeal of this award is that we receive it based on input and responses from the entire team,” said Kenlyn Gretz, President and CEO of Americollect.  “We combine a culture that follows the golden rule, leadership development at all levels, a mission that encompasses our work ethic, and a vision that revolves around teamwork and being the most respected collection agency in the eyes of clients, consumers and peers,” is Gretz’ reaction to why Americollect has consistently received such high rankings.

Companies from across the U.S. entered the two-part survey process to determine the Best Places to Work in Collections. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking.

 

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