Work From Home Collection Specialists


Americollect, the Ridiculously Nice Collection Agency

Applying to Work From Home

(Must reside within 45 miles of our call center at 1851 S. Alverno Rd. Manitowoc, WI 54220)

Click here to apply

Collectors who currently have or have had debt are able to understand consumers better. If you have a debt with Americollect we encourage you to apply.

Americollect

Our culture at Americollect is simple: have fun, work hard, demand improvement of yourself and your teammates, and respect others. These aren’t just words at Americollect. You’ll see this in action everyday. And you’ll be rewarded for it!

We offer competitive benefits including: insurance and flexible spending accounts (FSA), paid time off after only 30 days, retirement plans, casual dress code, flexible work schedules, and more. Americollect was named one of the best companies to work for in collections, nationwide every year since 2009!

Number of Open Positions: 10

Start Date: Tuesday, 12/5/2017

Duties of a Ridiculously Nice Collection Specialist include but are not limited to:

  • Accept incoming calls
  • Make outbound calls to individuals who owe on past due accounts
  • Data collect pertinent information from consumers
  • Set up reasonable payment plans.

Being a Ridiculously Nice Collector for Americollect is a very rewarding career. We take the time to educate the consumers and really understand their situation. This in turn creates happy consumers on the phones and a positive work environment for you and your coworkers.

Preferred Job Skills:

  • Self motivated
  • Ability to multi task a plus
  • Great listening skills and telephone voice
  • Keyboarding skills (min 45 wpm)
  • Sustain high level of confidentiality
  • Self accountable, need for little or no supervision
  • Comply with State and Federal Laws governing the collection industry

Pay:
$12.60 Per Hour to $14.87 Per Hour
You are paid hourly, with team commission monthly. You also have the opportunity monthly to move commission levels based on knowledge and performance. Commission levels can be as high as $1,179.40 per month plus your regular wage and other potential bonuses.
On average in the first year Collection Specialists can expect about $26,200-$30,900 per year or $12.60 – $14.87 per hour with commission.

Full Time Schedule Options:

Onsite Training: 8:30am – 5:00pm Monday – Friday for approximately 3 weeks.

Friday’s Off Schedule

  • 8:30am – 7:00pm Monday – Thursday

Traditional Schedule

  • 10:30am – 7:00pm Monday – Thursday
  • 8:30am – 5:00pm Friday

Flexible Schedule

  • Create your own between the hours of 8:00a-9:00p equaling 40hrs
  • Core Hours:
    • 5:00pm  – 9:00pm > 1 day per week required
    • 5:00pm – 7:00pm > 1 day per week required

While working your scheduled hours, time will need to be 100% focused on the position with no interruptions.

Training Process for Work From Home Collectors

Training for Work From Home Ridiculously Nice Collection Specialists will be held onsite at Americollect headquarters in Manitowoc until graduation (approximately 60 days) from the training program.  After graduating from the training program, all collectors will be required to work from the headquarters office one day out of the month. This day will be predetermined as it will coincide with our company monthly meetings. Future onsite training will be required as needed.

Additional Requirements for Work From Home Ridiculously Nice Collection Specialists

In order to be considered for this position please click on the apply button below. Complete the application and submit! We will be in touch with you after we receive.

Please note that upon scheduling of your interview, you will be asked to provide the following information to ensure you have all the proper requirements to work from home.

  • MUST reside withing 45 miles of our call center (1851 S. Alverno Rd., Manitowoc, WI 54220.)
  • High Speed Internet is required. Proof of current internet service will be needed.
  • Description of the location in your home you will be working. We want to ensure you have a quite and private space to work from.

Click here to apply

Americollect will provide all work from home employees with a telephone, headset, monitor, keyboard, and computer. You MUST supply your own high speed internet service, desk, chair and electricity.

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