Full-Time Collection Specialist

Full-Time Collection Specialist

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Hiring now! Don’t hesitate to apply!

Collectors who currently have or have had debt are able to understand consumers better. If you have a debt with Americollect we encourage you to apply.

Description of Americollect

Our culture at Americollect is simple: have fun, work hard, demand improvement of yourself and your teammates, and respect others. These aren’t just words at Americollect. You’ll see this in action everyday. And you’ll be rewarded for it!

We offer competitive benefits including: insurance and flexible spending accounts (FSA), paid time off after only 6 months, retirement plans, flexible work schedules, and more. 70% of the employees at Americollect are collectors. Americollect was named one of the best companies to work for in collections, nationwide, for 8 years running (2009-Present).

Collectors who currently have or have had debt are able to understand consumers better. If you have a debt with Americollect we encourage you to apply.

Duties of a Ridiculously Nice Collection Specialist

  • Accept incoming calls
  • Make outbound calls to individuals who owe on past due accounts
  • Data collect pertinent information from consumers
  • Set up reasonable payment plans.

Being a Ridiculously Nice Collector for Americollect is a very rewarding career. We take the time to educate the consumers and really understand their situation. This in turn creates happy consumers on the phones and a positive work environment for you and your coworkers.


Full Time Ridiculously Nice Collectors make between $12.60 – $14.87 per hour in the first year. This average will most likely rise the longer you are a collector.

You are paid hourly, with team commission monthly. You also have the opportunity monthly to move commission levels based on knowledge and performance. Commission levels can be as high as $1,179.40 per month plus your regular wage and other potential bonuses.

On average in the first year Collection Specialists can expect about $26,200-$30,900 per year.

Preferred Job Skills:

  • Self motivated
  • Ability to multi task a plus
  • Great listening skills and telephone voice
  • Keyboarding skills (min 45 wpm)
  • Sustain high level of confidentiality
  • Self accountable, need for little or no supervision
  • Comply with State and Federal Laws governing the collection industry

Schedule Options for Full Time Collectors:

Schedule options are below, all are 40 Hours Per Week .

  • 1. Monday – Friday
    • 2 days from 12:30pm – 9:00pm & 3 days from 9:30am – 6:00pm.
    • At least 1 of the 12:30p-9p shifts must be on Friday.
  • 2. Monday – Friday
    • 12:30pm – 9:00pm
  • 3. Tuesday – Friday
    • 10:30am – 9:00pm

Consistent schedule each week.

Occasional Saturdays are possible

Overtime Required January, February, March and possibly September and October.

Work Environment: Want to wear flip flops to work? Join our casual positive culture! Since 1964, Americollect has partnered with thousands of businesses in healthcare to provide a compassionate, professional debt collection service to our clients. The Ridiculously Nice Collection Concept is our key to compassionate, professional debt collections. It uses a sales approach to reach the goal of payment-in-full while being considerate to the consumer. This unique industry of collections is fast paced and challenging. We’ve added over 150 employees since 2012 and are continuing to grow. Join our team in our brand new state of the art building.

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NOTE: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. These items are not to be looked at as an exclusive list of responsibilities, duties, and skills required of employees with this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Americollect is a drug & alcohol abuse-free workplace, EOE.
1851 S Alverno Road, Manitowoc, WI, 54221

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