Work Site Location: Wisconsin
The primary objective of this position is to provide Ridiculously Nice customer service while working with patients on behalf of our clients, educating the patient on options available and assisting them in understanding and satisfying their medical expenses.
An individual in this position must be able to successfully perform the duties and responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Our culture at Americollect is simple: have fun, work hard, demand improvement of yourself and your teammates, and respect others. These aren’t just words at Americollect. You’ll see this in action everyday. And you’ll be rewarded for it!
We offer competitive benefits including: insurance and flexible spending accounts (FSA), paid time off after only 30 days, retirement plans, casual dress code, flexible work schedules, and more. Americollect was named one of the best companies to work for in collections, nationwide every year since 2009!
In Office Classroom Training (First 30 Days) – Mondays through Fridays 8:30am-5pm
In Office Post-Classroom Training Schedule (Days 31 through 90) – Mondays through Thursdays from 9:30am-6pm and Fridays from 8am-4:30pm
*Specialists must meet a set of criteria before transitioning to in-home work arrangement. Approval for transition is to be approved by the employee’s Team Leader.
In Home Schedule (Days 91 and on) – Mondays through Thursdays from 9:30am-6pm and Fridays from 8am-4:30pm. Some travel to the office may be required on a monthly basis.
It is the policy of Americollect to give an equal opportunity to all qualified persons without regard for race, color, ethnicity, age, sex, sexual orientation, religion, national origin or any other characteristic protected under the law. To deny anyone the opportunity to contribute to our efforts for any reason other than capability to perform a job is an injustice not only to that individual, but to Americollect and the community as well. It is the intent and desire of Americollect that an equal opportunity be offered in employment, wages, promotions, benefits, and all other privileges, conditions, and terms of employment.