Number of Open Positions: 5
Work Site Location: Onsite – 1851 S. Alverno Rd. Manitowoc, WI 54220
The purpose of the Patient Customer Service Specialist is to collect on behalf of our clients, as an extension of our client & to provide exceptional customer service while doing so. This position helps consumers understand their medical accounts, how insurance was handled, and how best to pay their medical debt. The role of the Patient Customer Service Specialist is primarily a dialing position and is fast paced, challenging and extremely rewarding.
An individual in this position must be able to successfully perform the duties and responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Our culture at Americollect is simple: have fun, work hard, demand improvement of yourself and your teammates, and respect others. These aren’t just words at Americollect. You’ll see this in action everyday. And you’ll be rewarded for it!
We offer competitive benefits including: insurance and flexible spending accounts (FSA), paid time off after only 30 days, retirement plans, casual dress code, flexible work schedules, and more. Americollect was named one of the best companies to work for in collections, nationwide every year since 2009!
$13.00/hr + Monthly Bonus Levels
Training Schedule: 8:30am – 5:00pm Monday – Friday for approximately 3 weeks.
Regular Schedule: 8:30AM – 6:00PM Monday – Thursday; Weekly rotating half day on Fridays working 8:00am – 12:30pm or 12:30pm – 4:30pm.
This is an office/call center environment with a moderate noise level. While performing the duties of this job, the employee is frequently sitting for long periods of time and typing, entering data and reading on a computer.