Work Site Location: Onsite – 1851 S. Alverno Rd. Manitowoc, WI 54220
A Insurance Customer Specialist is responsible to be the key contact for our clients to resolve daily inquires while creating positive experiences and developing a trusting, long term relationship and to validate eligibility, check claims status and assist with the submission of medical claims to insurance carriers. Submission can include but not limited to communicating with or providing our clients with accurate insurance information to file to insurance carriers or the actual typing and filing on behalf of the medical provider. This position also acts as a liaison for our consumers to assist in the resolution regarding account balances listed by their providers.
Our culture at Americollect is simple: have fun, work hard, demand improvement of yourself and your teammates, and respect others. These aren’t just words at Americollect. You’ll see this in action everyday. And you’ll be rewarded for it!
We offer competitive benefits including: insurance and flexible spending accounts (FSA), paid time off after only 30 days, retirement plans, casual dress code, flexible work schedules, and more. Americollect has been named one of the best companies to work for in collections, nationwide every year since 2009!
An individual in this position must be able to successfully perform the duties and responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
High School Diploma or Equivalent – Required
Medical Terminology preferred
Certified Revenue Cycle Specialist (CRCS) certification – preferred
This is an office/call center environment with a moderate noise level. While performing the duties of this job, the employee is frequently sitting for long periods of time and typing, entering data and reading on a computer.