Custodial Maintenance

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Work Site Location: Onsite – 1851 S. Alverno Rd. Manitowoc, WI 54220


Under the direction of the Leadership Team and Human Resources, the Custodial Maintenance ensures the completion of building related projects, upkeep, and repair in accordance with company policies and procedures.

Description of the Work Environment

Our culture at Americollect is simple: have fun, work hard, demand improvement of yourself and your teammates, and respect others. These aren’t just words at Americollect. You’ll see this in action everyday. And you’ll be rewarded for it!

We offer competitive benefits including: insurance and flexible spending accounts (FSA), paid time off after only 30 days, retirement plans, casual dress code, flexible work schedules, and more. Americollect has been named one of the best companies to work for in collections, nationwide every year since 2009!


An individual in this position must be able to successfully perform the duties and responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

  • Maintains the upkeep of the facility by performing building maintenance activities to include: washing of windows, collection and removal of all waste; vacuuming/cleaning of carpets and rugs; replacing or repairing of light fixtures, outlets, and switches; disposing of hazardous waste following correct procedures; maintenance and repair of bathroom and drinking fixtures and plumbing; replacing or repairing ceiling tiles; and all other building related activities.
  • “Do it yourself” knowledge of basic electrical, HVAC, mechanical and plumbing projects.
  • Cleaning of kitchens and bathroom regularly.
  • Maintains company-wide daily, weekly, monthly and annual housekeeping standards.
  • Partners with building vendors to ensure that they are provided with the necessary information, tools, and access in order to complete projects approved by the Leadership Team.
  • Removes snow using snow removal equipment and shovels; and spreads snow and ice melting chemicals on ice and snow on sidewalks and parking areas as needed.
  • Performs grounds keeping duties, including irrigation system management, lawn care, weed control, rodent/pest control and the trimming of property greenery.
  • Collaborates with the Americollect Building & Grounds committee to consider enhancements to the building, to allocate resources for these efforts, and to execute the developed solution.
  • Performs painting responsibilities where needed.
  • Assists with the planning, set up, and take down of company events.
  • Moves office furniture and equipment from office to office or building to building. Installs and repairs building furniture and equipment.
  • Monitors and maintains building supplies, ordering as necessary.
  • Runs errands and picks up supplies and parts as requested.
  • Inspects fire extinguishers and emergency lighting, ensuring their operability.
  • Responds to fire alarms; extinguishing fires if necessary and possible.
  • Completes and maintains all required paperwork, records, and documentation.
  • Follows and complies with all safety and work rules and regulations.

Preferred Qualifications


  • High School Diploma or Equivalent


  • 3+ years of experience in a Building Maintenance capacity.
  • Prior experience reading and interpreting documents such as safety rules, operating and maintenance instructions, blueprints, and procedure manuals.
  • Prior experience writing routine reports and correspondence, communicating effectively with organization leaders and vendors.


  • Basic Knowledge of Microsoft Office Excel, Outlook, and Word.
  • Understanding of how to operate a variety of small hand tools, ladders, and standard business machines.


  • Customer Service
  • Communication – Written & Oral
  • Mathematical Skills
  • Active Listening
  • Attention to Detail
  • Project Management
  • Problem Solving
  • Static Strength & Extent Flexibility

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to finger, handle, or touch objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to sit; reach above shoulders; use foot/feet to operate equipment; climb or balance; and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. These items are not to be looked at as an exclusive list of responsibilities, duties, and skills required of employees with this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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