The purpose of the Bilingual Patient Customer Service Specialist (Spanish) is to collect on behalf of our clients, as an extension of our client and to provide exceptional customer service while doing so. The Bilingual Patient Customer Service is a dialing position. It is fast paced, challenging, and extremely rewarding. An individual in this position will be responsible for assisting English- and Spanish-speaking consumers.
An individual in this position must be able to successfully perform the duties and responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Description of the Work Environment:
Our culture at Americollect is simple: have fun, work hard, demand improvement of yourself and your teammates, and respect others. These aren’t just words at Americollect. You’ll see this in action everyday. And you’ll be rewarded for it!
We offer competitive benefits including: insurance and flexible spending accounts (FSA), paid time off after only 6 months, retirement plans, flexible work schedules, and more. 70% of the employees at Americollect are collectors. Americollect was named one of the best companies to work for in collections, nationwide, for 8 years running (2009-Present).
Collectors who currently have or have had debt are able to understand consumers better. If you have a debt with Americollect we encourage you to apply.
Essential Job Skills: