Account Review Specialist

 Account Review Specialist

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Full-time 

Number of Open Positions: 2

Work Site Location: Onsite – Manitowoc, WI

Summary

The Account Review Analyst supports other departments throughout the company. You will be reviewing and investigating individual accounts. When reviewing these accounts, you will update accounts as necessary and determine if data is relevant making sure that the most accurate information is readily available to help return more revenue to our clients. Comply with State and Federal Laws governing the collection industry.

An individual in this position must be able to successfully perform the duties and responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Description of the Work Environment:

Our culture at Americollect is simple: have fun, work hard, demand improvement of yourself and your teammates, and respect others. These aren’t just words at Americollect. You’ll see this in action everyday. And you’ll be rewarded for it!

We offer competitive benefits including: insurance and flexible spending accounts (FSA), paid time off after only 30 days, retirement plans, casual dress code, flexible work schedules, and more. Americollect was named one of the best companies to work for in collections, nationwide every year since 2009!

Expectations:

  • e-Oscars
    • Review and respond to online disputes that are sent to Americollect via the e-Oscar website
    • Compare disputed information to our internal system
    • Determine/execute additional steps needed to resolve dispute
  • Bankruptcies
    • Process filings and notifications for Chapter(s) 7 and 13 bankruptcies
    • Process filings and notifications for Wisconsin Amortization of Debts (Chapter 128)
    • Prepare and filed proof of claims for Chapter(s) 13 and 128
  • Deceased Consumer Accounts
    • Verify the date of death for deceased consumers
    • Verify if there is a living responsible party
    • Prepare and file a probate claim against the deceased’s estate
  • AUD Removals
    • File AUD removals/updated through the e-Oscar website
  • Combine/Share
    • Determine responsible parties and combine separate debtor accounts into one account
    • Share individual accounts with other responsible parties
  • Email Consumers
    • Verify if we have consent to email a particular email address
    • Email various notices to consumers on request
  • Mail Returns
    • Process our returned notices
    • Search for new addresses
    • Resend returned notices

Preferred Qualifications:

  • High School Diploma – Required
  • Ability to keyboard 45 wpm
  • Working knowledge of Microsoft Office, Word, Power Point, Excel and Outlook
  • Basic computer proficiency
  • Maintain a positive team player attitude
  • Ability to work in a team environment
  • Detail orientated
  • Ability to multi task

Pay:

$10.00 per hour

Competencies:

  • Integrity
  • Accountability
  • Positive Attitude
  • Adaptability
  • Team Oriented
  • Consumer Needs, Assessments & Solutions

Working Environment

This is an office/call center environment with a moderate noise level. While performing the duties of this job, the employee is frequently sitting for long periods of time and typing, entering data and reading on a computer.

Click here to apply

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