Since 1964, Americollect has been making collection calls from Manitowoc ,Wisconsin. President, Kenlyn T. Gretz, purchased Americollect in 1999 after 11 years of working as the company’s collection manger.
Americollect has over 192 team members. Its client relationships have grown to over 50 hospitals and over 2000 physicians.
Americollect operates in a brand new 18,000 square foot facility in Manitowoc, Wisconsin. The facility was built with the newest technology, creating highly efficient work environments for our team members. Americollect utilizes secure entrances and tracking systems, VOIP telephone system capabilities, internal secure wireless access points, redundant IT networking, and TCPA (Telephone Consumer Protection Act) compliant dialers.
Americollect consistently out-collects other agencies by doing the UN-thinkable – being RIDICULOUSLY NICE. Our dialog is a well thought out winning approach for patients, clients, and Americollect. Our friendly staff consistently draws compliments from patients and clients alike. Our clients are routinely impressed with the flexibility and suite of options they have with us. At Americollect, we look to grow with our clients and are always up for the challenge of “change.”
Our Customer Satisfaction Survey in May of 2013 had a Net Promoter Score of 82%. Higher than Harley Davidson, Apple, CostCo, and Kohls.
We partner with:
Large Business of the Year – Manitowoc Chamber of Commerce (2012)
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